MSD Contractors Privacy Policy Baltimore MD

At MSD Contractors (“we,” “our,” or “us”), your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, submit a service request, or otherwise interact with us.

By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Information We Collect

We may collect information to help provide services, respond to inquiries, and improve our website.

Personal Information

When you voluntarily submit information through our website, we may collect:

  • Full name
  • Phone number
  • Email address
  • Physical address or service location
  • Details about the service you are requesting

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referral source

This information helps us understand user behavior and improve website performance.

How We Use Your Information

We use collected information for legitimate business purposes with proper terms and conditions, including:

  • Respond to inquiries and service requests promptly
  • Provide quotes, estimates, and service recommendations
  • Connect users with trusted service providers in your area
  • Improve our website, content, and functionality
  • Send communications related to your requests or our services
  • Analyze website traffic and performance

All uses of your information are intended to provide you with the best possible experience.

Lead Sharing with Trusted Partners

As part of our business, MSD Contractors Baltimore may share the information you submit with trusted service providers to fulfill your service request.

How We Present This Safely

We do not sell your personal information to random third parties. Instead, we share your information only with licensed and vetted contractors or service providers who are relevant to your request. For example

  • Licensed contractors
  • Home improvement professionals
  • Remodeling, plumbing, restoration, or related service providers
  • Marketing and CRM partners involved in lead processing

This allows us to connect you quickly with professionals who can provide the services you need.

We only share information that is necessary to fulfill your request.

Legal Basis for Data Processing

We process personal information based on:

  • Your consent when submitting forms
  • Our legitimate business interests
  • Compliance with legal obligations

You may withdraw your consent at any time by contacting us. However, withdrawing consent may prevent us from connecting you to service providers.

Third-Party Websites & External Links

  • Our website may contain links to third-party websites or services.
  • Once you leave our website, we are not responsible for the privacy practices, content, or policies of those external websites.
  • We encourage users to review the privacy policies of any third-party websites they visit.

Third-Party Tools & Services

We may use third-party services to operate and improve our website, including:

  • Analytics tools (such as Google Analytics)
  • Advertising platforms
  • Call tracking systems
  • Form handling and CRM software

These providers may collect data in accordance with their own privacy policies.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic
  • Understand user behavior
  • Improve performance and functionality
  • Support marketing and advertising campaigns

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

Communications & Marketing

By submitting your information, you consent to receive communications from us or our trusted partners, including:

  • Phone calls
  • Emails
  • Text messages

All communications will be relevant to your service inquiry or requests. You may opt out at any time by following the unsubscribe instructions in emails or contacting us directly.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill service requests
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

When data is no longer needed, it is securely deleted or anonymized.

Data Security

We take reasonable measures to protect your personal information, including administrative, technical, and physical safeguards.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee complete security. By submitting information, you acknowledge this inherent risk.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your information
  • Opt out of data sharing or marketing
  • Restrict certain data processing activities

To exercise your rights, contact us using the information below.

Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we learn that such data has been collected, we will delete it promptly.

Compliance With Laws

We strive to comply with applicable privacy and data protection laws, including:

  • U.S. consumer protection regulations
  • Advertising and marketing disclosure requirements
  • Data privacy best practices for lead generation

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date. Continued use of the website indicates acceptance of the updated policy.

Get in Touch

Have questions or ready to start your project? Reach out to our team anytime.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Address

31 Woodland Ave, Dundalk, MD 21222, USA

Owner

Usama Naeem Khalid